top of page

Refunds & Cancellations

Cancellation Policy 

  • Clients may cancel their booking up to 48 hours before the scheduled session without any penalty.

  • Cancellations made less than 48 hours before the session will incur a cancellation fee of 50% of the session fee.

Refund Policy 

  • Missed Appointments: Refunds will not be issued for missed appointments without prior cancellation.

  • Technical Issues: If a session is interrupted or cannot proceed due to technical difficulties on our end, you may reschedule the session or refund is not applicable.

  • Change of Mind: Refunds will not be issued for services already rendered or if you choose not to proceed after booking.

Rescheduling

Sessions can be rescheduled up to 48 hours in advance without any additional charges.

Exceptions

Refunds or waivers may be granted at our discretion in extraordinary circumstances, such as emergencies or unexpected events, after reviewing the situation.

Contact for Refund Requests

For cancellations, refunds, or any inquiries related to this policy, please email us @ rishita@nrg-hr.com

bottom of page